Online Inquiry Essay

Introduction retrogresss ar places used for relaxation or recreation, attracting visitors for holidays or vacations. They contain swimming pools where people derriere relax and enjoy unitedly with their families and friends. Most of the sanctuary today includes fashions for overnight accommodation. Before, reparations consist of unaccompanied cottage, a room with a bed has largely been replaced by live with modern facilities, including en-suite bathrooms and air conditioning or climate control, function star sign for events, spa and an in-house restaurant. The cost and quality of hotel & quickens ar usu anyy indicative of the ordain and type of services lendable.Due to the enormous increase in tourism worldwide during the last decades of the 20th century, standards especially those of smaller establishments carry correct considerably.Today, many carcasss have used an automation process like utilise online computer scheme, due to the efficiency and accuracy. Online interrogative sentence and Resort make body is a transaction processing constitution that has more advantages rather than a manual Resort stockpile.Prior to the Internet, travelers could write, environ the resorts resound directly, or use a travel agent to collect a engagement. Nowadays, resorts have their own website where anyone can view discipline on prices and deals. Today, close of the Resorts pull up stakes goods and services exploitation online computer establishment. It jocks to perform task in an easy counseling of life with less time consumed and enhance the operating efficiency, mend the service experience as well as provide a means to access markets on a global basis.Background of the requireRhosean Garden Resort is owned by Mr. Jhun and started on . It is located at Baliti-Panipuan Road, City of San Fernando, Pampanga with a total lot argona of ________. Currently, apart from the streamers that ar posted on the roads, the resort uses the Facebook account for its advertisement and marketing purposes.The resort uses manual style of transacting business with its customers. It uses the manual process in reserving and log in names of customers. People who plan to make a mental reservation should make a tele prognosticate call to its issuance posted in their streamers or in their Facebook account.With the rapid growth of guests inquiring for about __ to __ persons a day plus the walk in customers, the management somehow is experiencing inadequateness and inadequate manpower sources. This situation, prompted the researcher to propose as Online query & Reservation arrangement so that the interested parties would be informed. Its establishment with an online form accompaniment is a great suspensor to the customers especially nowadays we are lifespan in a modern world with technology makes our world express and easier.Most often, the management encountered several problems in reservation like phone calls misunderstanding conflicts regarding the availability of rooms, the guest reserves a room in person without knowing that the rooms are richly booked. Waste of time for the customers and they have to find other resort when the rooms are fully booked.In relation to this, the researcher leaded decided to develop a system that pass on simplify the task of traditional booking. The proposed system go forth provide users an easy to use interface that improves the people in utilizing the web today.Online Inquiry and Reservation System aims to develop an official web summon system that will help the management to post and retrieve information easily and accurately. Increasingly latent customers are looking for relaxation and accommodations consequentlyly oftenly distinct online. Gone are the days when customers had to rely on resort brochures when planning a holiday vacation. With the support of the online system, the customers can easily search out the availability of the resort. contestation of the hassleThe proposed system deals with the problems by the management as well as the guests. The field of battle is divided into general problem and ad hoc problems.1.2.1 General ProblemThe main problem that the researcher seek to find is how to develop an Online Inquiry and Reservation System of Rhoseane Garden Resort?1.2.2 Specific ProblemsListed below are the particularized problems extracted by the researcher in the course of his study.1.2.2.1 Conflicts regarding room availability. illustrate when customer personally reserves a room without inquiry or knowing that the rooms or cottages are fully booked.1.2.2.2 Phone call misunderstanding.The management finds it hard to have a clear conversation with the customer over the telephone with regards to the needed information for his/her reservation or inquiry.1.2.2.3 restrict exposure of the resort marketabilitySince the resort only uses some brochures tarpaulins as for advertisement, its popularity is restrict to only to those wh o see and receive the advertisement ads.1.2.2.4 Difficulty in probing and retrieving of files.Manually searching and retrieving of files or records of reservation from logbooks.RationaleTechnology changes e rattlingthing today. From the management we live and from the way we do things. Websites and Online trade and Advertisement are the key to attract more customers. Old ways to make a reservation in a resort is to personally go to the resort and make a reservation which nowadays is non very efficient.A Online Reservation System with 3D mapping for Rhosean Garden Resort will be developed in sanctify to improve and make grow their old manual reservation system. Like any other resort victimization online reservation to help the customer make reservation prompt this will help to make faster and more accurate reservation for the customer.1.3 Objectives of the recordBased on the aforementioned problems, the researcher formulated preys so as to answer the said problems. The obje ctives are divided into the general objective and the specific objectives.1.3.1 General ObjectivesThis study intends to develop an Online Inquiry & Reservation System for Rhosean Garden Resort that will help the management and the customers.1.3.2 Specific ObjectivesThe specific problems will be accomplishn solution through the following specific objectives1.3.2.1 To develop a system that will exclude conflicts in room reservation.A system that shows the current room reservation in order to monitor the rooms that are already reserved and if the resort is fully booked.1.3.2.2 To develop a system that will provide an alternative way of having reservation which is through online.This will lessen the number of reservation calls thus in any case preventing misunderstanding in conversation.1.3.2.3 Increase the marketability of the resort by exploitation a website.The website will widen resorts market and can be accessed by anyone surfing the net.1.3.2.4 To develop a system the will pro vide a database of all the room reservations.Provides an easy way of searching reserved rooms and retrieving of previous records of reservation.Scope and DelimitationThe scope covers everything that the proposed system will be able to do in contrary, the limitations set the shortcomings that the system is not capable of doing.1.4.1 ScopeReservation by the customer is available online by signing up the membership form first in advance he/she can have a reservation. Customer can also make a reservation through phone or by walk-in. Customer can also reschedule his reservation1.4.2 DelimitationRhosean Reservation System is designed to manage all types of Room. Cottege, Villa, etc bookings, made directly by guests .Its powerful reservation, marketing & merchandising features give you the ability to control propellent room, The reservation system will allow you to dynamically control all of your reservation without the need for an expensive web designer.1.5 importation of the StudyWe wishing to know the reasons of hotel & resort in using manual reservation and deport a study towards the topic because we notice some of the hotel & resort unflustered use manual reservation. The study will emphasize the effects of using manual reservation and how an online computerized1.5.1 EconomicThe economy are the customer, the significance of our study is that customer can efficiently and easily make reservation thus helping the resort make more income and help the economy.1.5.2 EducationalOur Study will help us learn more about reservation database for any client. Widening our knowledge in programming language to help us in future projects.1.5.3 TechnologicalIt will help the resort overcome its manual reservation system to a online system that will increase the efficiency and lessen the errors and misunderstanding of customers making reservation.1.5.4 SocialSignificance if we will help Make the resort more widely know to the public. More exposure means more income more cu stomers.1.6 Definiton of TermsMarketing Exposure is the process of communicating the value of a product or service to customersMarketability is a form of marketing and used to encourage or persuade an audience (viewers, readers or listeners sometimes a specific group) to widen or take some new action.Website is a set of tie in web pages containing content such as text,images, video, audio, etc., accessible via a lucre such as the Internet or a private local anaesthetic area network through an Internet address known as a Uniform Resource Locator.Database is a structured collection of data. The data is typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).Reservation an arrangement to secure accommodations at a restaurant or hotel, on a boat, or plane, etc.Chapter 2REVIEW OF link up LITERATURE & STUDIES2.1 Local Lite rature2.2 Local Studies2.3 unconnected Literature2.4 Foreign StudiesAn article posted on www.rezdy.com says that youre one step forrader of the game, tipping the scales in your favor when prospects research and compare your capabilities against your competitors.Of course, the presence of an online reservation system itself is not enough to make or break the customer full point. You lifelessness need to make sure the other aspects of your site (like imagery, for example) are in the best shape to minimize the amount of visitors that bounce off it. tally to an article review about Online Reservation by Peter S. Murray. The system helps speed up cash flow. The old barrier in the way of online payment systems was trust, but this is no longer an issue. The risk of credit mailing fraud or scam is extremely low for online payment gateways. The online reservation system you choose should have an SSL certificate on its payment page to ensure users that you are legitimate.Online reservati on systems speed up your cash flow just by being there. at that places less enceinte outlay on your end because you dont have to utilise staff to manage customers or pay rent for a visible space. Also, once customers book through it, money goes straight into your account no lag time here.Theyre also more accurate than you likely are when it comes to mathematical calculations. You can set up coupon codes and displace offers without triple-checking whether you got the maths right.A review article made by Dianne J. Harrison for online reservation. It says its convenient and fast for you and your customer. Location is not an issue, and neither is time. The practical(prenominal) set-up means you wont need to wake up at unholy hours to take resrvatation calls from potential clients halfway around the world. While you reverie of being the best damn resort there is, people are going through the process of finding your site, browsing through its content, and making a reservation.Tra vellers veer towards tour and activity sites that support online reservation because not only is it easy, but they usually find some great disregard deals, too. They can read up on your business, look at your options, and in the end make a reservation without being hassled by a pushy sales representative.A study made by Carlton K. Sullivan says it can give the business a precise charge count By using an online reservation system, owners can have a precise running head count of reservations. Precise head counts can circumvent the problem of underbooking to avoid disappointing customers, or overbooking to make sure a sufficient number of actual transactions go through. The system can also be set up to record unique visits to the website to help the owners collect information on how well the site is working to attract customers.An article called reservation Your Business A Hit by Dale C. Coleman By introducing this online reservation system, you apparently increase your efficiency in providing quick and accurate confirmation to your guests. There is no more waiting time You can also decease the problems of time-difference and minimize the human errors by giving wrong information with electronic mail confirmation. this is an excellent way to manage your customer and to gain higher yield.