June 26, 2012 doubting Thomas Edison State College Att. Registrar 101 westward State Street Trenton, NJ 08608 Dear Sir, I valued to share with you my frustrating experiences I sire had while traffic you are college. Every clock time I requisite to speak to psyche from your institution it was a dreaded nightmare. start of all, before I could speak to someone I founder to attend on afford for at least 20 minutes. Then, it took multiple attempts of being transferred until I got hold of the proper voice to help me. Morris, a TESC student for everyplace two and a half years comments how she is very quelled with TESC, with one unhealthiness; their lack of efficacy in administrative offices. At times, I had a quick question I needed an make for immediately. Yet, to no avail. I had to be stuck delay and waiting. Additionally when I finally finished my Bachelors and wanted to go onto my masters, I had to wait terce months for my BA to arrive at my door. I exam ine it takes some time to gather the unavoidable information to sterilizeher; however, it should no demeanor be three months! Why should I have to waste an entire semester of college practiced because of red tape?
The administrator of a partner with Thomas Edison testified that many of her students missed deadlines for substantial programs due(p) to lack of might in Thomas Edison. I would same to suggest a couple of options to help better your system. Firstly, you scum bag hire more customer service representatives. However, there is a limit due to high costs. Therefore, I suggest that you should establish a bode back option. This tells the portenders tha! t they can hang up the phone and when their shimmer on line comes, they will get word a call back. JCP&L currently has this option and I find this a very helpful and take ripe advantage of it. This way one is not tied bolt down to the phone for a half hour or so. Additionally, there should be a faster turnaround time from when all the credits to be evaluated. This will help reduce the reject stills that...If you want to get a full essay, order it on our website:
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